Dear Colleague,

You are invited ___(1)___ our annual supplier forum on Thursday 12 October at the Rowan Centre, Leeds. The programme runs from ten until four, with lunch provided.

This year we are trying a different format. ___(2)___ Instead, the afternoon will consist of small round-table sessions of no more than eight people, so that everyone has a chance to speak.

Places are limited to two ___(3)___ per organisation. If you would like to bring a third colleague, please let us know and we will add the name to a waiting list.

Kindly confirm attendance by 30 September so that we can finalise ___(4)___.

Before first use — Rowan RX40 kettle

Remove all packaging and check that the base is dry ___(5)___ plugging in the appliance. Do not immerse the base in water at any time.

Fill the kettle to the MAX line, boil once, and discard the water. ___(6)___ Repeat this step if the appliance has been in storage for more than six months.

The lid should be closed firmly before boiling. If the kettle is operated with the lid open, the automatic cut-off ___(7)___ not function and the appliance may overheat.

Descale every three months in hard water areas, or every six months ___(8)___.

Dear Mr. Achebe,

I am following up on order 88-4021, ___(9)___ was due to arrive last Friday. As of this morning we have not received it, and the tracking page has not updated since Tuesday.

This order contains the connectors for a job that starts on Monday. ___(10)___ If it cannot reach us by Friday afternoon, I will need to source them elsewhere, which I would rather avoid.

Could you please check ___(11)___ the consignment currently is and let me know today if possible?

Thank you for your ___(12)___ with this.

Change of stationery supplier — from 1 August

From 1 August our stationery will be supplied by Kestrel Office rather than Bellhaven. The decision follows a tender exercise ___(13)___ in June.

Prices on most lines are slightly lower, and next-day delivery is included on orders over £75. ___(14)___ Departments should therefore review any standing orders before the end of July.

The ordering process itself is ___(15)___. You will use the same intranet form; only the supplier name on the dropdown will change.

Any Bellhaven items still on order will be delivered as normal. Please direct queries ___(16)___ the procurement team.