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Đề hoàn chỉnh — làm một mạch 60 phút. Phần nghe (câu 1–20): bấm nút Nghe ở trên, mỗi bài chỉ nghe MỘT lần. Phần đọc (câu 21–40): dùng các văn bản bên dưới. Chỉ mở lời thoại sau khi đã nộp bài.

PHẦN ĐỌC — Văn bản 1 (câu 29–32)

To: All department heads
From: Nguyen Thi Mai, Finance Director
Subject: Budget submissions for next year

Budget submissions for the coming financial year are due by 15 October. This is two weeks earlier than last year, because the board meeting has been brought forward to 5 November and the finance team needs time to consolidate.

Please use the new template on the intranet rather than last year's spreadsheet. The new version separates recurring costs from one-off spending, which was the single most common source of confusion last year.

Any request for capital expenditure above 500 million VND must be accompanied by a short business case. Requests below that figure do not need one, but should still be itemised.

I will hold two drop-in sessions, on 2 and 8 October, for anyone who wants to go through their figures with me before submitting.

PHẦN ĐỌC — Văn bản 2 (câu 33–36)

SEA BREEZE HOTEL — GUEST INFORMATION

Breakfast is served in the Garden Room from 6:30 to 10:00 on weekdays and until 11:00 at weekends. Room service is available 24 hours; a service charge of 15% applies to all room service orders.

Check-out is at 12:00. Late check-out until 15:00 may be arranged at reception, subject to availability, for 400,000 VND. Guests departing later than 15:00 will be charged for a full additional night.

The fitness centre and pool on the eighth floor are open from 6:00 to 22:00. Towels are provided at the poolside; please do not take towels from your room.

Luggage may be stored free of charge at reception on the day of departure.

PHẦN ĐỌC — Văn bản 3 và 4 (câu 37–40)

Email 1
From: [email protected]
To: [email protected]
Subject: Sample request

Dear Sir or Madam,

We are a Japanese importer of household furniture and are interested in your rattan dining chairs, model RC-40. Before discussing an order we would need two samples for testing against our domestic safety standards.

We would of course pay for the samples and the shipping. Could you confirm the cost and how long production would take? Our buying decisions for spring are made in early December, so we would need the samples by mid-November at the latest.

Regards,
Kenji Ito

Email 2
From: [email protected]
To: [email protected]
Subject: RE: Sample request

Dear Mr Ito,

Thank you for your interest. We are glad to send samples of the RC-40 and we do not charge for them; we ask only that the customer covers shipping, which to Japan is approximately 2,800,000 VND for two chairs by air.

I should be straightforward about the timing. The RC-40 is made to order and production currently takes four weeks. Adding shipping, samples ordered today would reach you in the last week of November, which is later than you asked for.

There is an alternative. The RC-38 is the same frame and the same weave in a slightly narrower seat, and we hold it in stock. I could ship two of those this week. If the RC-38 passes your testing, the RC-40 will also pass, as the materials and joinery are identical.

Best regards,
Le Van Thanh

Hiện lời thoại phần nghe (chỉ mở sau khi nộp bài)

Part 2 — câu 1–8

1. Where are the archived files kept?

2. When is the new supervisor starting?

3. Why did the shipment leave a day late?

4. How long does the induction take?

5. Would you like the invoice by post or by email?

6. The meeting room projector is not working.

7. Could you check whether the visas have come through?

8. Isn't Ms Tran handling the Hanoi account?

Part 3 — Hội thoại 1, câu 9–11

W: I have been looking at the quotes for the new delivery vans. Three suppliers came back to us.

M: And?

W: The cheapest is nearly two hundred million less over five vehicles, which is not nothing. But their nearest service centre is in Da Nang, and ours is a Ho Chi Minh City fleet.

M: So every service is a day off the road plus the drive.

W: Exactly. I have worked it out and over five years the downtime costs more than we save on the purchase price.

M: Then it is not really the cheapest, is it. Put that calculation in writing and bring it to Thursday's meeting — the board will ask why we did not take the lowest quote, and that is the answer.

Part 3 — Hội thoại 2, câu 12–14

M: Reception said you wanted to see me about the training records?

W: Yes. The auditor comes in on the twentieth, and when I pulled the file I found we have no signed record for the forklift refresher in March.

M: The training definitely happened — I ran it myself.

W: I believe you, but the auditor will not accept that. He needs the attendance sheet with signatures.

M: I think Duy kept the sheets in his desk, and he left in June.

W: Then check his old drawers first, today if you can. If they really are gone, we will have to re-run the session before the twentieth, and that is half a day of production I would rather not lose.

Part 4 — Bài nói 1, câu 15–17

Thông báo: Good morning, everyone. A short announcement about the canteen. From Monday the hot food counter will close at half past one instead of two o'clock. This is not a cost-saving measure — we have simply not been able to recruit a second chef, and the current team cannot cover the full period safely. The sandwich and salad counter will stay open until three as usual, and the vending machines are unaffected. We are still advertising the post, and as soon as it is filled we will return to the old hours. If the change causes a particular difficulty for your shift pattern, please speak to your line manager rather than to the canteen staff, who have no say in it.

Part 4 — Bài nói 2, câu 18–20

Tin nhắn thoại: Hello, this is Amelia Fraser calling from Northgate Property about the office on Le Loi that you viewed on Tuesday. I have two pieces of news. The good one is that the landlord has agreed to the twelve-month break clause you asked for. The less good one is that another party has now made an offer, so he wants a decision by Friday. I know you were waiting on your finance approval. If it helps, he has indicated he would accept a smaller deposit — two months rather than three — which might make the approval easier to obtain. Do call me back today if you can; my mobile is on the details I sent you.