Your manager has invited you to a meeting on Friday afternoon, but you have another commitment. Write a reply. In your email: thank them · explain the conflict · propose an alternative.

Từ chối lịch sự là kỹ năng ăn điểm. Đừng chỉ nói không được — luôn đề xuất phương án thay thế.

Cụm: Thank you for the invitation · Unfortunately I have a prior commitment · Would Monday morning suit you instead?